Frequently Asked Questions

Quick answers for the most common EasePDF setup, download, license, OCR, AI, and PDF workflow questions.

How do I download EasePDF?

Open the Pricing section on the product page and choose the download option for your operating system.

Where can I find my license or order details?

Use the email address from your purchase or include your order number when contacting support.

Does EasePDF support scanned documents?

Yes. OCR tools can turn scanned PDFs and image-based documents into searchable, editable files.

Can I use AI tools with my PDFs?

EasePDF includes AI workflows for summarizing, translating, rewriting, proofreading, and understanding document content.

How do I request help for a technical issue?

Use the Contact Us form and share your product, operating system, issue category, and any screenshots or sample files you can provide.